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Frequently Asked Questions

"On top of the great services, the hotel is never really expensive and it is right in the middle of town. The staff is more than willing to assist you with planning your outings or just have a smile when you return. I would recommend this hotel whenever you are visiting Hagerstown."

- Jeray Wilson and Family

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FAQs

Here are answers to some of the most popular questions guests at our Hagerstown hotel and conference center
have asked us throughout the years. If you have any questions that are not included below, please contact us and
let us know how we can help you.

Q: What time is check in?
A: 3:00 PM

Q: What time is check out? Do you allow late check outs?
A: Check Out is 12 Noon / Yes, based on availability, please call ahead.

Q: How close are you to Antietam Battlefield?
A: 10-15 minute drive.

Q: How close are you to Hagerstown Sports & Ice Complex?
A: 2 minute drive.

Q: How close are you to Valley Mall and Hagerstown Premium Outlets?
A: 10 minute drive.

Q: How close are you to Black Rock Golf Course?
A: 5 minute drive.

Q: How many restaurants can I walk to?
A: Approximately 7 restaurants and only 5 minute drive for several wonderful
local restaurants.

Q: How far away is Seven Ten Bowling?
A: This awesome bowling alley is only a 10 minute drive from our hotel.

Q: Do you accept pets and is there a fee?
A: Sorry, no pets. But we love them!

Q: Do you have smoking rooms?
A: No, our hotel is a Green hotel and is smoke free.

Q: What is your cancellation policy?
A: 6:00 PM day of arrival on standard reservations made through the hotel (some rates have further restrictions, please enquire by calling the hotel).

Q: Do you provide cribs, cots or rollaway beds?
A: Cribs available at no charge & rollaways are available.

Q: How far are you from Baltimore?
A: 70 miles.

Q: How far are you from Washington, DC?
A: 65 miles.